Does The Absolute Collagen offer free shipping?

We offer FREE SHIPPING on all orders in the US. 

Does The Absolute Collagen offer shipping outside the US?

At this time we are working on getting The Absolute Collagen in stores outside of the US. You may be able to find us in Canada and Israel. We are now Beta testing some international shipping zones, those include the UK, Canada, Panama and Mexico. (Duties and taxes to be paid by recipient). Please email us at info@theabsolutecollagen.com for more details.

Does The Absolute Collagen offer samples?

We do not offer samples at this time, but we do sell single packets in a 15-day supply pack! Truth is, it takes a few weeks to start seeing improvements anyway!

How do I make changes to my order?

If you would like to make a change to your order, please contact us as soon as possible, and we’ll do our best to help. If your order has already been processed by the time we receive your request, then we unfortunately can no longer cancel or change the order.

How do I manage my account and/or subscription?

1) Simply log into your account and manage your subscription.

Note you may need to create account if you have not done so already.


2) See Manage Subscription in the sidebar

How do I cancel my ongoing subscription?

If you would like to cancel your ongoing subscription, you may do so by using the steps above, or sending us an email requesting the subscription to be paused or cancelled, at least 30 days prior to your next shipment.

Do you accept returns?

Returns for refunds are accepted on brand-new unopened-items if shipped and scanned within 30 days from the date of package delivery. Customer is responsible for return shipping fees. See our Return Policy at check out.

Please contact info@theabsolutecollagen.com for more information.

How do I contact The Absolute Collagen?

Please email us at info@thebsolutecollagen.com if you have any questions or concerns.

Is The Absolute Collagen certified Kosher?

Yes! See our Kosher OU section for further information. All of our products are Kosher for Passover year-round.

Is The Absolute Collagen vegan?

Although, The Absolute Collagen is parve it still comes from cow hides and therefore is not considered vegan. By the way, collagen can ONLY come from an animal source and there is no such thing as vegan or plant-based collagen. No plant source contains every amino acid, especially the very special amino acids that make up collagen, those are Glycine, Proline, and Hydroxyproline.

Do you use grass-fed cows?

Yes, The Absolute Collagen is derived from the hides of grass-fed and grass-finished cows.

Is The Absolute Collagen tested for heavy metals?

Yes, each lot of The Absolute Collagen is third-party inspected for heavy metals and microbiological components.

Which collagen Types and amino acids are found in the The Absolute Collagen?

Please refer to our navigation links on our website to get full details.

What is the shelf-life of The Absolute Collagen?

As long as it's kept out of direct sunlight, it has a 5 year shelf life!

What's the best way to dissolve The Absolute Collagen in a beverage?

The Absolute Collagen can be added to any food or beverage. If you want to add it to your hot or cold coffee (or drink), we recommend the following:

1) Add collagen to an empty cup, first.

2) Add warm beverage on top and stir very well to dissolve. 

3) For cold beverages do steps 1+2 with just a small amount of warm beverage on top and stir to dissove, then add your cold drink on top.

Is The Absolute Collagen women-owned?

YES!!! We are 100% women owned.